operations
posted by Design
For our latest get::ting answers, Graphic Designer Matt Stevens chats with Kristin Hall, one of our operations administrators, to hear her thoughts on marketing mistakes, daily tasks and more.
Matt: What is your position and what do you do on a daily basis?
Kristin: I am the operations administrator and new business coordinator. In addition to kicking butt and taking names, I oversee operations including human resources and new business development.
Graphic Designer Matt and Operations Administrator Kristin enjoy a nice cold glass of watered-down Snapple Iced Tea.
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posted by Operations
thunder::tech is a pretty cool place to work.
But for us, it goes beyond a great open work environment with a pool table in the corner. We have a unique office culture that plays a big role in keeping up the morale in our office. To maintain this culture and keep spirits up, the thunder::tech operations team offers a variety of perks and activities for our employees to enjoy.
Activities and Fun
This year we decided to hang up our softball cleats and have joined a recreational volleyball league. It turns out we are much better at volleyball than softball and our record proves it. We took first place in the Hermes Sport and Social spring recreational sixes league - a first for any thunder::tech team! Look for us on Thursday nights at Battery Park as we try for winning season number two.
In addition to our volleyball team, we also hold several office activities (both on and off-site) for our team. From happy hours and luncheons to cooking contests and trivia challenges, these events help bring the team together and can provide much needed stress relief during a busy work week. Recently, the operations team hosted a cookout lunch/potluck where employees were able to take a break to relax and enjoy good food and conversation. We’re looking forward to a Friday afternoon cookout this month at Edgewater Park.
Recognition
We also acknowledge our employees for going the extra mile. The operations team encourages team members to thank each other or pay a compliment using our “What You Did Was Neat::t” boxes. These boxes are on each floor and offer employees a chance to recognize their team members for outstanding work. At our monthly staff meetings, these are read out loud to celebrate our team’s achievements.
Growth and Learning
The operations team also helps members stay educated on the latest happenings the marketing world. Education helps our professionals stay knowledgeable and inspired. The operations department schedules monthly “learning lunches” which allow our team members to share their expertise with each other.
In order to maintain a positive work environment, especially during the current economic climate, the operations team relies on a mix of fun, appreciation and continuing education to keep our employees engaged and upbeat.
posted by Public Relations
Unotron may have unseated hand sanitizers from their market-cornering pedestal of quieting the nerves of countless germophobes everywhere. In a nail biting trial performed at thunder::tech by our operations administrator, Kristin, tech company Unotron allowed their washable, easily-disinfected keyboard to be put to the test for WKYC Channel 3’s “Try It Before You Buy It” feature.
Unotron’s latest keyboard boasts the ability to be scrubbed and rinsed, negating the millions of germs that find their way into our keyboards. (Insert horror movie-worthy scream here.) Utilizing SpillSeal® technology, its keys are sealed to prevent water damage, thus allowing it to be cleaned at the user’s discretion.
Kristin tested the keyboard’s typing functionality and found out how washable it was by pouring a bottle of soda over the keyboard and scrubbing it in the sink.
To see Kristin’s keyboard experiment and to find how she rated the keyboard, check out this video:
You can learn more about Unotron’s keyboard here.
posted by Public Relations
thunder::tech is proud of our unique and knowledgeable team. As a way to get to know us better, chatter will introduce you to a member of our team in an interview feature, get::ting answers. The best part is, this feature is for the employees, by the employees!
For our first interview, Operations Administrator Kristin interviews our Search Engine Specialist, Joshua. Joshua oversees search engine marketing efforts for thunder::tech clients including optimizing web sites and paid search campaigns.
Kristin: What are things that you would NOT recommend doing while optimizing a site?
Josh:
1) Listening to anything that says it “guarantees top results,” whether it’s a person, program, method, or software. There are no guarantees in SEO.
2) Not having a plan
3) Not using a call-to-action properly
4) Not doing research
K: What do you find to be one of the most interesting trends in search engine optimization you have seen recently?
J: The fact that people are learning how to search better. More and more people do not simply type in one-word search terms when looking for products or services. Typing in “SEO” is working it’s way out and being replaced with terms like “SEO firm Cleveland Ohio”. Google even recently increased their visible text on a results page to accommodate five or more search terms.
K: As the weather continues to get nicer, what outdoor activity are you looking forward to most?
J: Anything that involves being outside working on my sunburn. I love the outside but it doesn’t love me.
K: Salt or Pepper?
J: Hot sauce.
K: If you were a super hero, what would your power(s) be?
J: Who says I would be a hero?
As part of the interview, Kristin reviewed Joshua's combat skills. (Don't worry, no search engine marketers were harmed during this interview.)
posted by Operations
Each week, one of thunder::tech’s different departments will provide some insight into their field. This week, our operations team shares a few job search tips.
As we continue searching for talented individuals to join our growing team, our Operations department reviews hundreds of resumes each month and conducts several candidate interviews. Below are few cautionary tips to keep your application at the top of the pile.
DO NOT…
1) Send a resume or cover letter referencing a different position than the one we are offering
The resume and cover letter are the first impression we get of potential candidates and referencing another position shows a lack of attention to detail. Missing an important detail like this makes us wonder what other details the candidate will let slip through the cracks.
2) Post inappropriate information/pictures on any public social media sites
Social media continues to play a much bigger role in our industry and we encourage our employees to experiment with social networks. However, any public information or profiles on these sites has the potential to be found by our clients and can ultimately be seen as a reflection of thunder::tech. If we should come across anything lewd, rude or otherwise unprofessional, you will not be moving forward in the interview process.
3) Come to an interview dressed inappropriately
While we have a relaxed atmosphere here at thunder::tech, it’s important to emphasize that we are still a professional organization. Professional dress is highly recommended throughout the interview process- save the jeans for when you get the job.
4) Come to an interview unprepared
In addition to bringing extra copies of your resume and your portfolio, it is essential that candidates have a solid understanding of thunder::tech, our clients and our services. Simply reading our “About Us” page won’t cut it. It is also equally as important for us to find the right candidate as it is for the candidate to feel comfortable joining our team. If a candidate does not have questions prepared for us, it shows they are not as serious about working with us as we would like.
5) Show an overall lack of enthusiasm for the position
Attitude is everything. if you are not excited about thunder::tech and the position, we will not be excited to hire you. From the minute you walk in the door, be ready to bring your A game because the interview process isn’t limited to just questions and answers.
If you think you have what it takes to ace our interview process, check out our careers page at www.thundertech.jobs.
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